Services

Reply fast so you don’t lose jobs to whoever answered first.

• Reply to new enquiries during business hours with your pre-approved wording
• Collect job details and photos, and pass a clean summary to you
• Chase sent quotes at set intervals (for example 3 days, then 7 days)
• Keep a simple quote tracker: sent, accepted, declined, no response

Invoices go out on time. Overdue customers get followed up — consistently.

• Raise invoices from your job notes or instructions, in your software
• Send payment reminders and overdue notices on a consistent schedule
• Keep an overdue invoice list and a weekly ‘who owes what’ summary
• Basic data entry in Xero, MYOB or QuickBooks, only on your explicit instruction

Customers know what’s happening. You stop juggling bookings.

• Calendar management and job bookings
• Appointment confirmations and ‘on my way’ or reminder messages
• Reschedules and cancellations
• Review requests sent after completed jobs